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Our Story: Bridging the Gap in Patient-Doctor Consultations
What is said isn't always what is heard.
In the fast-paced environment of a medical consultation, crucial details can often be lost in translation. Imagine a patient, let's call her Patricia. Patricia, a 70-year-old grandmother, has been managing diabetes for years. One day, she noticed her symptoms worsening and decided to visit her GP.
- Anxiety and Confusion: Sitting in the waiting room, Patricia felt a wave of anxiety. Her mind raced with worries about her condition, the medical jargon she might not understand, and the overwhelming information.
- Medical Jargon: During the consultation, terms like "neuropathy" and "insulin adjustments" flew over her head, and her anxiety made it harder to process the information.
- Missed Details: Despite the doctor's best efforts, Patricia left the clinic feeling confused and overwhelmed. Important instructions and critical details were lost in the haze of her anxiety and low health literacy.
Patricia's story is not unique.
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Our founder, Cecilia Harris, has found herself in similar situations multiple times. As a university-educated professional with high health literacy, Cecilia often took her children and parents to various healthcare professionals. Despite her background, she frequently left consultations unsure of the exact diagnosis, unclear on follow-up steps, and uncertain about what actions to take next. These experiences fuelled her passion for delivering better health outcomes for patients.
At EchoHealth Hub, we believe in the power of the consult and the importance of clear, understandable communication.
- Our Mission: Bridge the gap between what doctors say and what patients understand.
- Our Technology: Listens to patient-doctor consultations, transcribes them accurately, and uses a sophisticated Health Literacy Algorithm.
- Patient Empowerment: Ensures patients receive information in a way they can understand and act upon.
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We also understand the power of that consultation to quickly deliver relevant documentation for healthcare professionals.
- Quick Documentation: Within minutes, EchoHealth Hub creates documentation for referrals or information to share with other healthcare professionals.
- Improved Workflow: Empowers patients while also improving clinical workflow.
- Time Efficiency: Ensures healthcare professionals can spend more time with patients and less on documentation, enabling them to see more new patients while existing patients know exactly what to do.
We are committed to improving patient outcomes by making sure every word counts, every instruction is clear, and every patient feels empowered to take control of their health. At EchoHealth Hub, we're not just building a product; we're creating a solution that transforms healthcare communication, ensuring that what is said is truly heard and understood.
